Borgata Online Casino (New Jersey) – Expert Review & Sign-Up Bonuses
The largest casino in Atlantic City, the Borgata has lorded over the boardwalk at 1 Borgata Way ever since it opened its doors back in 2003. Befitting its regal status, Borgata surprised few by being the first casino brand to acquire an online casino license in New Jersey when it became legal. Bottomline, this online casino has a lot going for it. From its visual appeal to its easy navigation, there’s a lot to like about the Borgata Online.
- Beautiful Visual Interface. Browse for games in an attractive, home-screen-like tile grid display featuring lovely graphics and fun micro-interactions.
- Easy Navigation. Impressively stripped-down, Borgata Online uses a minimalist static header to direct you anywhere on the site.
- Great Loyalty Rewards Program. The iRewards program offers loyalty points for gaming, which become more valuable the higher your status in the program rises.
- Great Game Selection. With over 300 games ranging from slots to virtual sports to live dealer table games, players are sure to find a game they love.
- Fast Withdrawal Processing. Whereas other casinos take days to process withdrawals, Borgata Online withdrawals only take hours.
- Many Deposit Options. The Play+ card, which can be used as an ATM or charge card, makes it particularly useful.
- Limited Selection of Mobile Games. Far fewer games are available on the iOS app, with even fewer offered on the Android app.
- Low Deposit-Match Bonus. At $600, the Borgata Online deposit-match bonus won’t raise any eyebrows, with more aggressive competitors offering $1,000 or more.
- Hurdles to Jump to Get Support. Before you can access phone, email, or chat support, you have to jump through two hoops of automated troubleshooting. Not great.
Borgata online casino NJ Highlights
Borgata Online Casino NJ offers over 300 games, accessible through a tile-grid interface that feels like window-shopping in the coolest eCommerce store ever.
The competition for players mounting, Borgata Online tempts new users with a sign-up bonus worth $620—$20 in free play, and $600 in deposit-match bonus cash. To access this bonus, you must enter the bonus code BETNJ2 at sign-up.
This bonus is only available to new users creating their first Borgata Online account, as verified by an identity check. Free-play cash is funded to your bankroll immediately, while deposit-match bonuses are accessible after your first deposit.
If you deposit $600 into your bankroll, Borgata will match you 100%, bringing your total to $1200. Add the free-play bonus, and you have $1,220 to get you started betting!
You had better get to betting, too, because wagering requirements apply, along with Terms and Conditions. Don’t wait too long to take advantage of your bonus, either—it’s “use it or lose it.”
Honestly, although the deal is pretty sweet, this still isn’t the best bonus available from an NJ online casino. Competitors offer an unbelievable $1,000 in deposit matches or more.
If you want rewards for your gameplay, however, Borgata is the online casino for you, since online gameplay here earns you iRewards Points. The more points you earn, the higher your loyalty status ascends. And the higher the status, the more valuable your iRewards Points become, requiring fewer points to unlock Express Comps, bonus gameplay, or cashback.
Sign-Up Process
New players at Borgata Online Casino NJ can create their account using the burgundy-colored “Register” button in the static header on the upper right-hand corner of the page.
From there, the website walks you through a four-page sign-up process. On the first page, enter your name, email address, gender, and date of birth. The date of birth is to confirm you are the legal NJ gambling age of 21 or older.
On the next page, create a user ID and password, enter your mobile phone number, and the last four digits of your social security number to confirm your identity.
On the third page, you must enter a home or mailing address. Make sure the address you enter matches the address on your ID. To avoid any withdrawal issues later, it also pays to ensure you use a withdrawal method that tracks back to the same address.
On the final page, you must select security questions and check boxes accepting the Terms and Conditions and attesting to the accuracy of the information you entered. You also have the opportunity to enter a bonus code. Enter the bonus code BETNJ2 to get the sign-up bonus.
That’s it. The process takes just minutes and is relatively painless. The next step is to deposit funds into your bankroll and start playing!
Ease of Use
The graphic tile interface really works in the favor of an online casino that’s this focused on the visuals. Stacked like apps in an iPhone (which is exactly how they appear within the iPhone app), it’s easy to feel like a kid in a candy store, scrolling through them.
If you feel lost, there’s always the search bar. Other than that, it’s really easy to find your way around Borgata Online Casino NJ through a simple static menu bar and a few extra icons.
One thing working against the user experience, however, is the fact that the horizontal static header menu bar is mobile-responsive, meaning the narrower the browser window, the fewer menu options are immediately on display. They collapse into a dropdown “More” menu instead.
If it were just applicable to gaming selections, this would be fine … except the three selections most likely to go are “Loyalty,” “Banking,” and “Promotions.” You don’t want to have to go hunting for promotions or the banking section. Borgata Online would do well to rethink the order of that header menu.
Borgata Online Casino New Jersey Deposit Options
One of the benefits of Borgata Online Casino NJ is the surplus of deposit methods. Other casinos uncharacteristically make it a little hard to give them your money. Not Borgata. You can fund your Borgata Online NJ account using any of the following:
Credit or Debit Card
Make deposits to your Borgata Online Casino NJ account using credit or debit cards from Visa, MasterCard, and American Express.
Not every online casino accepts AMEX, and it’s really nice to find one that does. Borgata does not accept Discover, however. Well, you win some, you lose some.
Exercise caution when selecting a credit card to link to your Borgata Online NJ account. Many issuing banks do not authorize online gambling transactions, despite the fact that they are legal in New Jersey.
Borgata Online Play+
Borgata offers a cool benefit in the form of a co-branded Play+ account option. Play+ is a specialized brand of online gaming account, insured by the FDIC and offering a bank card that can be used at ATM machines or any point-of-sale where Discover cards are accepted.
You can create a Borgata Online Play+ account right from the Borgata banking page. Just select “Play+” as the deposit method for the transaction.
If you don’t have a Borgata Play+ account yet, you will be walked through the sign-up process. You will need to verify your identity with your date of birth and social security number, and can then add cash to your Play+ account using a credit card, debit card, or bank account transfer.
Your new Play+ card will be mailed to you. A Borgata Play+ card is a fantastic way to play without cash using a payment method that processes quickly and won’t be declined–one of the major bugbears when you try and play at casinos. A lot of card issuers simply don’t want to know.
Online Banking Transfer
Borgata Online Casino NJ allows you to link a bank account and perform an online banking transfer from selected banks, including Bank of America, BB&T, Capital One 360, Chase, Citi Bank, HSBC Bank USA, New York Community Bank, PNC, Regions, Santander (Sovereign) Bank, SunTrust, TD Bank, U.S. Bank, and Wells Fargo.
PayNearMe (7/Eleven)
7/Eleven convenience stores offer PayNearMe, a bill-payment service that allows you to make cash payments to cover bills that normally require a check or money order.
You can link your Borgata Online Casino NJ to a PayNearMe account and use it to make cash deposits into your online bankroll at any 7/Eleven location, a major convenience for gamers who handle a lot of cash, since a 7/Eleven is usually close by wherever you are in the country.
ACH (VIP Preferred Program)
For people who don’t have a bank account eligible for online banking transfers, Borgata uses VIP Preferred as an ACH processor. ACH stands for “automated clearing house.” They’re also sometimes referred to as “eChecks.”
You can link your checking account to your Borgata bankroll by ACH and make fast, free eCheck deposits whenever you have internet access.
PayPal
The Borgata banking page accepts direct payments from PayPal. One of the oldest and most trusted mobile wallets, PayPal can easily be used to make credit card, debit card, checking, or PayPal balance deposits to your Borgata Online NJ account. And the great thing here is that paying by PayPal prevents gambling transactions showing up in your bank statements, for that little extra privacy.
Skrill
Borgata Online NJ also offers native support for Skrill, a payment processor focused on low-cost international transfers. A great option for foreign nationals who have Skrill and not PayPal.
Cash at the Cage
If you have the opportunity to pay a visit to the land-based Borgata in Atlantic City, NJ, you can deposit cash into your Borgata Online account at the cage.Borgata Online Casino New Jersey Withdrawal Options
Borgata offers several options to withdraw money from your online casino bankroll.
One of the standout features of the process is that withdrawals process quickly—averaging six hours–whereas other online casinos can take days. Once the withdrawal starts processing, however, it could still take several days to post.
Borgata Online Play+
One of the easiest withdrawal methods available to Borgata Online NJ members is to use the same Play+ account you use to make your deposit. Transfers from your bankroll to your Play+ only take a few days to process.
Once the withdrawal posts, cash can be withdrawn from any ATM, or used to fund a transaction at any point of sale where Discover cards are accepted.
ACH
A VIP Preferred ACH link can also be made to accept withdrawals as eChecks directly to your linked checking account.
PayPal
Native support of PayPal at Borgata Online Casino NJ allows you to directly withdraw funds into your linked PayPal account. You can then use the funds to perform other PayPal transactions, or transfer it to your bank account.
Skrill
Native support of Skrill at Borgata Online Casino NJ gives you the option of direct withdrawals to your Skrill account.
Cash at the Cage
If you can get to the Borgata land-based casino in Atlantic City, you can make cash withdrawals at the cage.
Check by Mail
Players can also request that a check be mailed to their address on record. But of course, this is the slowest of all the available withdrawal methods.
Borgata Online Casino New Jersey Popular Games
With a selection of over 300 games, Borgata members have access to all the video gaming variety modern gamers expect, although the selection is currently limited on the mobile app. From the desktop browser, at least, players have access to …
Video Slots
As is common with online casinos, the majority of the game selection consists of video slots. Borgata Online does not disappoint, with over 300 colorful, animated slot games featuring a variety of paylines, RTP percentages, bonus rounds, and jackpots.
Video slot options include progressive jackpot slots, with jackpots that increase with every spin. As of writing this, the highest progressive slot jackpot at Borgata Online was pushing $3 million.
Borgata Online tempts users with popular titles like:
- 88 Fortunes
- Raging Rhino
- Starburst
- Cleopatra.
New releases are being added all the time.
Borgata Online also offers a robust selection of exclusive slot games, available nowhere else. Exclusive titles include:
- Going Nuts
- Melon Madness
- Loot’ankhamun
- Sweet Hawaii
- Pirate’s Booty
- Aztec Myths
- Let’s Soccer
- Treasures of the Deep
- Glamour Puss
- Goanna Gold.
Table Games
Borgata Online offers a selection of 25 table games, grouped around video versions of the most popular attractions on the casino floor. Players can choose between …
- Craps
- American Roulette
- European Roulette
- Jacks or Better
- Blackjack
- Vegas Blackjack
- Multihand Blackjack
- Video Poker.
Live-Dealer Games
Borgata Online also offers a selection of live-dealer games. Instead of relying on random-number-generating software, live-dealer games preserve the excitement of the casino floor by predicating gameplay on the actions of a real dealer.
These dealers are located in studios on the grounds of the Borgata in Atlantic city, where they deal real cards, spin real roulette wheels, and shoot real dice.
The action is broadcast by live stream video and audio from the live-dealer gaming room. Players can interact with the dealer and each other using live chat, and they can even tip the dealer if the spirit moves them!
Live-dealer games that Borgata Online members have access to include:
- Live Blackjack
- Live Baccarat
- Live Roulette.
Live craps is not available at this time.
Slingo
Various video slingo games are available to Borgata Online members. They can be found in the “Variety Games” section, where options include:
- Slingo Cascade
- Monopoly Slingo
- Slingo XXXtreme
- Slingo Carnival
- Deal or No Deal Slingo.
Scratch Cards
Also located in the Variety Games section, Borgata Online Casino NJ offers three video scratch cards for players to enjoy, including:
- Medusa
- Merlin’s Millions
- Irish Eyes 2.
Variety Games
Borgata Online rounds out its offerings with a selection of variety games, including:
- Color Cubes
- Ghostbusters Spectral Search
- Medieval Money: Dragon’s Loot
- Wheel of Fortune Winning Words Game
- Mega Ball Action.
Virtual Sports
In addition to the actual sportsbook, Borgata Online offers RNG video sports that players can wager on, including:
- Virtual Horses
- Virtual Greyhounds
- Virtual Motorcycles
- Virtual Cars
- Virtual Soccer.
Borgata Online Casino NJ Loyalty Program
If the sign-up bonus is nothing to get excited about, Borgata Online Casino NJ makes up for it with a robust loyalty rewards program. Whereas many online casino brands are slow to bring online versions of their rewards programs to market, Borgata is all over it.
The exclusive loyalty program offered at Borgata Online is called iRewards. The currency system that repeat players earn through this program are called iRewards Points (iRP).
The more players gamble at Borgata Online, the more iRP they earn. They can then redeem them for cash, bonus gameplay, Express Comps, or purchases from the Borgata Online store.
Express Comps can be redeemed at the Borgata in Atlantic City for perks you might receive as comps on the casino floor, such as dining and free accommodation.
The iRewards loyalty program has five tiers. The higher you ascend in tier level, the more your iRPs are worth.
- Red. Members begin their Borgata Online journey as Red members. Red iRewards members can redeem 100 iRPs for $5 in Express Comps, 5,000 iRPs for $25 in cash, and 4,200 iRPs for $25 in bonus gameplay.
- Red Plus. Players who earn 150 iRPs per month attain Red Plus status. Red Plus iRewards members can redeem 88 iRPs for $5 in Express Comps, 2,500 iRPs for $25 in cash, and 2,000 iRPs for $25 in bonus gameplay.
- Silver. Players who earn 650 iRPs per month attain Silver status. Silver iRewards members can redeem 75 iRPs for $5 in Express Comps, 1,560 iRPs for $25 in cash, and 1,400 iRPs for $25 in bonus gameplay.
- Black. Players earning 2,500 iRPs per month attain Black status. Black iRewards members can redeem 72 iRPs for $5 in Express Comps, 1,250 iRPs for $25 in cash, and 1,000 iRPs for $25 in bonus gameplay.
- Black Elite. Players who earn 15,000 iRPs per quarter attain Black Elite status. Black Elite iRewards members can redeem 66 iRPs for $5 in Express Comps, 937 iRPs for $25 in cash, and 400 iRPs for $25 in bonus gameplay.
All iRewards members have access to exclusive discounts and offers. Black Elite iRewards members get comped rooms at the Borgata in Atlantic City.
Borgata Online Casino NJ Website
The Borgata Online Casino NJ desktop browser website offers a great deal of navigational function in a very small static header. They don’t waste a lot of screen real estate on a big flashing logo graphic.
You have to admire their confidence—they assume that if you’re here, they know who you are.
That static header includes quick links to all the hot spots in the Borgata Online ecosystem—Slots, Jackpot Slots, Table Games, Variety Games, Virtual Sports, etc.
On all but the biggest browser windows, several links on the menu get bundled into a dropdown “More” link. The first to go is the Loyalty link. The second, unfortunately, is Banking. Once you learn where it is, it’s easy to find, but the Banking section isn’t the kind of thing you want to have to hunt for.
The static header also features a search bar that helps you find any game you are looking for. With over 300 slot games alone, finding the one you want can be like finding a needle in a haystack, so the search field is much appreciated.
The header also features an upper section with a tiny Borgata Online logo that serves as a “Home” link, as well as links to other Borgata products, including the resort, online sportsbook, and online poker.
The “help and contact” section is a teeny-weeny link with microscopic text and little chat bubbles to indicate its presence. It’s not exactly shouting out its willingness to help, but it’s not hiding either. To get to the direct contact links, you must interact with two layers of automated troubleshooting directing you to an FAQ forum.
That’s it for the main navigation. From a tiny header, you can find your way to just about anywhere you want to go. If you scroll down to the footer, you will find additional navigation links, including Affiliates, Self-Exclusion, and Terms and Conditions.
The rest of the browser space is devoted to fun stuff. A scrolling banner announces promotions, including the sign-up bonus and progressive jackpots. Below that banner, links to featured games are arranged in a grid of attractive graphic tiles. It’s a browser’s paradise—a chance to discover gaming opportunities you didn’t even know you wanted.
Borgata Online Casino NJ Mobile App
The Borgata Online Casino NJ offers mobile apps for both the iOS and Android operating systems. You can use the same login credentials for both, and the same bankroll and loyalty benefits are available from both.
Once you sign in, you will find a mini version of the Borgata Online user interface, with the static headers replaced by hamburger menus. It’s very easy to navigate this mobile app.
One of the things that makes the app so easy to get around, however, is that there isn’t much to find. The Borgata Online NJ app suffers from a lack of the game selection available on the desktop version. To make matters worse, the Android app has even fewer games.
Until they add more games, the lack of selection available from the mobile app will significantly hinder the appeal of a Borgata Online account. Many gamers want to be able to play on the go, and without access to their favorite games, this app may just take up space and memory on their smartphones.
Borgata Online Casino NJ Contact Information
You can request email support from Borgata Online Casino NJ using their contact form found here.
Direct email inquiries to support@borgatacasino.com.
Chat support is also available here.
The phone number of Borgata Online Casino NJ customer support is (877) 448-5833.
Borgata Online Casino New Jersey: The Verdict
The Borgata Online Casino NJ is a mixed bag. We love it for the beautiful interface, selection of games, live-dealer options, fast withdrawal processing, and the loyalty program.
Borgata did a particularly good job with iRewards. Once the deposit bonus is a distant memory, it becomes worthwhile to focus your gameplay on Borgata Online, simply because the more rewards points you earn, the more valuable the points become as you achieve higher loyalty status. And who doesn’t want a comped room at 1 Borgata Way in AC?
What we don’t love is the “meh” sign-up bonus, the collapsing navigation venue, and the mobile rollout. The king of the boardwalk could have done a better job of filling out the mobile offerings available on the Borgata Online app. Until they add more mobile games, the Borgata Online brand will suffer from this error.
On balance, we like the Borgata Online Casino NJ experience more than we dislike it. All the problems are fixable. We’re pulling for Borgata to keep making improvements to its online casino gaming product—they have the makings of a real winner on their hands.