Some angry posts have appeared on Reddit accusing Doug Polk of not offering support to partypoker when the platform was down. The accuser angrily pointed out that Polk was in a position to do more but held back. In response to these allegations, the legendary poker player has come out strongly to defend his commitment to the poker betting brand.
Polk made a promise to the community members to approach Rob Yong, a partypoker figurehead to enquire of the progress. True to his word, he came back with a response stating that investigations on the matter were underway. Even though Polk issued a response to calm concerns that certain people had posted regarding a NJ online poker site, this triggered some observers.
In September of 2021, a Reddit user known as Justin Liu posted on the community wall complaining that he had not received cutoffs and buttons entitled to him. Although he did not declare what category of player he was, the nature of his concerns indicate that he fell under the uninitiated. In this category, the average rate of winning was dependent on the seat at the time of playing. At this level, players earned high profits from cutoffs and buttons. This means that players with high volumes manage to make significant gain in several months.
According to Liu, his interaction with a partypoker representative in April of the same year is proof that indeed the seating algorithm was faulty. He had been compensated for that error but still felt that the technical anomaly had not been resolved. Upon seeing this thread, Doug Polk committed himself to reaching out to Rob Yong to push the issue. His response after their meeting proves that Yong had been receptive to the issue and a solution might be found soon.
In an unfortunate twist of fate, the rage in the posts turned on Polk once he had passed on the positive engagement he had with Yong on the matter. The original Reddit thread became the avenue on which Yong would be targeted for abuse.
Recounting his reaction to the issues raised by Liu on the original Reddit post, Polk spoke about his decision to reach out to Rob. This drive was inspired by the urge to be part of solving the problem at hand. According to Polk, all he did was present the problem to someone who could offer direction as to how the situation could be salvaged. It now amuses him to discover that his mediation action had somehow turned him into the villain.
Polk is quick to distance himself from the partypoker management, stating to the public that he is not involved in its operations in any capacity. At the same time, the cyber attacked got him to a place where he regretted getting involved in the matter. He is quoted saying that good people normally shy away from helping because innocent action often turns into something else. In all fairness, Polk should have been appreciated for fast tracking a problem resolution.
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Negative Backlash on Polk
The response that Polk received for stepping in to solve a matter that did not concern him was purely uncalled for. Considering that there was no way that he was benefiting from the situation, it was unfair for the online community at Reddit to slate him the way they did. Nothing tied him to the case and the responses should have desisted from painting him in bad light.
It is important to understand where Polk is coming from while citing his disgust at the attacks launched against him. He merely acted on account of what the poster was complaining about in a situation where most internet users would have dismissed Liu as a scammer. It is important to consider the choice of words that Polk used to describe the unfortunate application malfunction at partypoker. He referred to it as a systematic exclusion of regular players from the cutoffs and buttons which had not been experienced by recreational players.
Some people took his statement to mean that what was happening was orchestrated but that is far from what he meant. In the 2+2 thread which had been dedicated to discussing the issue, the conclusion was that the problem was in the manner in which the new tables were filled.
This means that a new table is filled by players in a constant order. The last person to get a seat gets the benefits of that table – this explains why players with more than one table are constantly waiting. New players or those that are only interested in a single table play get the last seat. While this is easy to follow, the focus of the entire discussion has been shifted to the baseless allegation as stated by Polk.
After a few weeks of the public having their time to air their opinion and doing a terrible job by patronizing Polk, partypoker responded. In a comment made on their public Discord channel, the poker host addressed the seating logic. For the company, the optimization of the seating logic improves player experience. Regular audit of this system ensures that all games maintain a certain level of integrity which they are committed to uphold.
Partypoker Casino has yet again assured its customers that their games are not only designed to align to market trends but also meet licenses are required. All complaints against partypoker are thoroughly investigated before any action is taken. In the matter at hand, the betting operator has not found any misconduct and will therefore not be refunding customers their wagers.
Conclusion
Doug Polk will continue to face castigation from poker players who feel that his remarks warrant backlash. It is highly unlikely that Polk will in the future step in to defend operators in the gambling market. At the same time, the turn of events will discourage those who are naturally inclined to stand up for the truth.