For all the casino players who love live dealer games, the management of Rush Street Interactive appears to have taken a lot of time thinking about their players in Pennsylvania and New Jersey. This is evident from the latest news that PlaySugarHouse.com and BetRivers.com will be launching a studio each. New Jersey and Pennsylvania are currently the leading RSI markets in the United States.
In the live studios, players will have access to three tables of Blackjacks which are exclusive to the two operators. This is indeed the easiest route on the internet that casino players can take if they wish to participate in online live dealer games. A live dealer game gets one in tune with a casino staff and although not in the same room, the experience is quite interactive.
The past year and a half has been spent mostly indoors because of containment measures against the spread of the Covid-19 virus. It is now time to step outside but RSI is giving its players an option. If your only intention of going out of your house is to experience the NJ casino environment, live dealer tables on PlaySugarHouse.com and BetRivers.com platforms are sufficient for the task.
The technology that drives the operations of the PlaySugarHouse.com and BetRivers.com platforms is a product of Evolution Gaming. Evolution Gaming is by far the top developer when it comes to live dealer games in the industry. This unique proposition places the RSI operated betting studios at the top of the chart as far as round the clock Blackjack is concerned.
At these studios, players are guaranteed of a safe experience that aligns to their convenience. The customers of BetRivers and PlaySugarHouse will be receiving an enhanced customer experience because that is what they deserve. Speaking on the commitment of the brand to their customers, the CEO of RSI, Richard Schwartz, said that they are in the process of honoring requests from their customers.
From the time the live dealer games were launched in the two jurisdictions, some customers have been requesting the management of the casinos to offer them an opportunity to participate in exclusive tables. These seats have been reserved for those players who are committed to the betting provider brand and would like to experience table Blackjack firsthand.
That is one of the first requests that Schwartz reports to have been worked on by his team; loyal customers of the RSI brand will get dedicated player seats. Some of the added privileges for these seats include the freedom to interact with the dealers and players in the online network of players logged in from around the states of PA and NJ.
The idea of making the live gaming sessions interactive is a fun way of making up for the fact that people no longer interact physically as much as they did before the Covid-19 pandemic hit. These privileges do not in any way affect the traditional benefits that registered players of PlaySugarHouse and BetRivers are entitled to. For every bet that a player places, the casino platform is designed to award loyalty points based on the bet size.
Store points earned in this manner are redeemable from PlaySugarHouse.com or BetRivers.com for rewards such as free bets, bonus money and wheel spins.
What we cover
What is the RSI brand all about?
The greatest goal that RSI has managed to accomplish over its entire existence in the gambling market is penetrating and setting up operations in any regulated market in the US. It is easy for casino players to trust RSI because it is a well-established online sports entertainment and gaming company with a focus on customer experience. So far, the brand is live in Latin America as well as the United States.
Many players might not know RSI but in any market where PlaySugarHouse.com or BetRivers.com has an operation, the brand is well represented. The 10 states where RSI is based are Illinois, Pennsylvania, New York, Indiana, Michigan, Colorado, Virginia, West Virginia, Iowa and New Jersey gambling markets. Through its innovative gaming platforms on the internet, the betting operator offers the industry’s top games and betting options.
The company has been in business since 2012 when it was launched in Chicago by a couple of casino gaming veterans. The fact that its founders were interested in gambling before they thought of it as a business is an added advantage to the players. Casino customers are treated to bonuses and betting solutions to problems that only the active casino player will be aware of.
Some of the awards that reveal the brand’s strong position in the market include;
- Global Gaming Awards Digital Operator of the Year 2020
- EGR North America Awards Casino Operator of the Year 2021
- Customer Services Operator of the Year
- Social Gaming Operator of the Year
Apart from enhanced customer experience, RSI seeks to at all times provide its customers with tools to keep them safe even as they seek gambling thrill. Playing responsibly is quite important in the gambling industry because of the risk of falling into problem gambling. Unfortunately like substance addiction, a player is unable to tell when they have crossed the line into problem gambling. RSI provides materials in the form of information to help players to identify indicators in their gambling habits as well as in those around them.
Final Thoughts
RSI is a brand that has put the forward gear on all of its operations. The best part is that they are not only concerned about the profits they reap from a market but also the safety and integrity of their players. With RSI, the brick and mortar casino experience is back and this is definitely the best under the present circumstances. The company has recorded quite an impressive performance in their revenue and it will not be surprising if other brands follow suit.
