Back in 2012, in a strategic move that stirred the gambling industry, management of the esteemed Resorts Casino Hotel was entrusted to the operator of the Indian-owned Mohegan Sun casinos. This decision marked a significant shift in leadership and signaled a new era for one of Atlantic City’s most iconic establishments.
The history of Resorts Casino Hotel in Atlantic City is rich with milestones and transformations. In May 1978, Resorts made history as the first casino to open outside of Nevada, marking a significant moment in the evolution of the gambling industry in the United States.
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How Mohegan Sun operator took the reins
One pivotal chapter in Resorts’ story unfolded in 2010 when CEO Dennis Gomes and partner Morris Bailey took the helm of the iconic casino. Under their leadership, Resorts underwent a remarkable transformation, culminating in a rebranding initiative that infused the property with a vibrant Roaring ’20s theme.
This thematic restoration added a nostalgic charm to the casino experience, capturing the imagination of guests and setting Resorts apart in the competitive Atlantic City landscape. Tragically, the visionary leadership of Dennis Gomes came to an end with his passing in February, leaving behind a legacy of innovation and creativity.
Despite this loss, Resorts continued to forge ahead under the guidance of Morris Bailey, navigating new opportunities and partnerships to further enhance the guest experience. In August 2012, however, management of the esteemed Resorts Casino Hotel was entrusted to the operator of the Indian-owned Mohegan Sun casinos.
Not only did it signal a new era for Resorts, but it also positioned the property as the first Native American-operated casino in the iconic New Jersey resort town. With Mohegan’s expertise in gaming and entertainment, coupled with Resorts’ storied legacy, the stage was set for a promising collaboration.
When Mohegan Gaming Advisors took over management of the casino, they did not anticipate making any major changes. The essence and offerings of Resorts remained unchanged. This continuity ensured that guests continued to enjoy the same high-quality gaming, entertainment, and hospitality experiences that they had come to expect from Resorts over the years.
The decision to entrust MGA with the management of Resorts reflected a strategic move aimed at leveraging the strengths and capabilities of a trusted industry leader. By partnering with MGA, Resorts aimed to enhance its operational efficiency, guest services, and overall performance, positioning itself for sustained success in the dynamic gambling market in Atlantic City.
Mohegan will stop management of Resorts in 2024
In a surprising turn of events, Mohegan revealed its decision to cease managing Resorts Casino Hotel in Atlantic City, New Jersey, effective at the end of the year. This development marks the conclusion of a significant chapter in the partnership between Mohegan and Resorts, highlighting shifts in management dynamics within the gaming and hospitality sectors.
Despite relinquishing its managerial role, Mohegan intends to maintain its 10% ownership stake in Resorts, signaling a continued interest and investment in the property’s success. The decision to enter into a management agreement with Mohegan came at a critical juncture for Resorts, as the property grappled with various operational, economic, and market challenges.
Morris Bailey, the CEO of Resorts, reflected on this pivotal moment, emphasizing the significance of Mohegan’s role in bringing stability and direction to the iconic Atlantic City establishment.
With Mohegan’s expertise and guidance, Resorts was able to navigate through turbulent times and emerge stronger and more resilient. One of the key contributions made by Mohegan was the assembly of a stellar management team, whose leadership and strategic vision played a crucial role in Resorts’ turnaround.
As Mohegan prepares to transition out of its management role, Bailey expressed confidence in Resorts’ ability to operate independently, thanks in part to the foundation laid by Mohegan. The legacy of Mohegan’s partnership with Resorts will endure, leaving behind a legacy of collaboration, innovation, and success in the ever-evolving world of gaming and entertainment.
Over the past decade, Resorts Casino Hotel has undergone a remarkable transformation under the management of Mohegan, culminating in over $125 million in enhancements and upgrades. From the addition of a state-of-the-art convention center to the introduction of a vibrant Margaritaville-themed entertainment complex curated by the legendary Jimmy Buffett, Resorts has evolved into a premier destination on the Atlantic City boardwalk.
Under the management of Mohegan, Resorts Casino Hotel has experienced significant growth and diversification in its revenue streams. From 2012 to last year, the casino’s gambling revenue surged from $130.8 million to $163 million, reflecting a steady upward trajectory in its performance.
A key factor in this success has been Resorts’ strategic partnerships and ventures into new markets. The collaboration with DraftKings sportsbook, for instance, has enabled Resorts to tap into the lucrative sports betting sector, enhancing its appeal to a broader audience of gaming enthusiasts.
Additionally, the launch of Resorts Digital, the casino’s online gaming platform, has been a game-changer, with revenue soaring to over $822 million last year, marking a remarkable increase of over 50% from the previous year. This expansion into the digital realm has not only bolstered Resorts’ bottom line but has also positioned the casino as a frontrunner in the rapidly growing online gambling market.
The infusion of investment has touched every aspect of the property, from the revitalization of the boardwalk façade to extensive renovations of hotel rooms and the reconfiguration of the casino floor. These improvements have not only enhanced the guest experience but have also solidified Resorts’ position as a leading player in the competitive Atlantic City market.
Final Thoughts
As Mohegan prepares to conclude its management of Resorts at the end of December, the legacy of their partnership remains evident in the lasting impact on the property’s success and growth.
With a proven track record of success and a commitment to delivering exceptional experiences, Resorts is well-positioned to continue its upward trajectory and cement its status as a premier destination for gaming and entertainment in Atlantic City and beyond.
Thanks to its commitment to excellence and innovation, Resorts is poised to continue thriving in the years to come, building upon the foundation laid by Mohegan to deliver exceptional gaming, entertainment, and hospitality experiences to guests from around the world.